Solutions for Healthcare & Human Services Provider Transformation
Modern Advice for the Modern Business.
Based in Phoenix, Arizona, with a national footprint, we help healthcare and human services providers do better.
Speed, efficiency, and accuracy are the tenents our expert team focuses on to drive innovation and functionality for our clients. Achievement of excellence in your healthcare or human services business is the most crucial factor in long-term success.
We are different. Not just because we say so, but because we do not rinse and repeat old tropes that don’t help. We borrow from all modern industries, design effective strategies and processes, and ensure the education and implementation of our designed programs are done with precision.
Our Difference & Our Promise
Modern, Actionable Advice & Guidance
We deliver transformative solutions powered by our unparalleled expertise and deep industry insights. Our seasoned team of consultants is dedicated to unlocking your organization’s full potential, paving the way for unparalleled growth and lasting success. Choosing 9 Mitchell Consulting for a tailored, results-driven approach that transcends traditional boundaries, and positions your business at the forefront of innovation and excellence.
You won’t just hear all the good things about your problems and solutions, but also the bad things. We break the complex down into pieces that can be assessed and addressed. When we give advice and guidance, you will hear all side of the analysis.
Lean Strategies for Modern Business
Our lean processes and strategies ensure that your organization achieves maximum efficiency while minimizing waste, propelling you toward sustainable growth. By fostering a culture of continuous quality improvement, we empower your team to identify and eliminate non-value-adding activities, unlocking unprecedented productivity gains. Embracing our proven lean methodologies to drive operational excellence, optimize resources, and outpace the competition in today’s dynamic business landscape.
All Functional Areas of Your Business
At 9 Mitchell Consulting, we recognize that no one area of your business stands alone. We specialize in optimizing key areas of healthcare and human services facilities to boost overall performance and patient satisfaction. Our expertise spans all areas of your business, such as streamlining patient flow, enhancing revenue cycle management, and implementing cutting-edge healthcare technology solutions. You can trust our consultants to elevate your facility’s operational efficiency, financial sustainability, and quality of care, setting new standards of excellence in the healthcare industry. If it’s a department, then we impact it.
Our Promise
At 9 Mitchell Consulting, we pledge to leave no stone unturned as our consultants meticulously explore every facet of your project, ensuring all aspects are thoroughly considered. With our unwavering commitment to modern, forward-thinking solutions, we confidently tackle even the most complex challenges, driving your organization toward success. Trust in our comprehensive approach to unearth groundbreaking strategies tailored to your unique needs is not only a given but the thing we strive for.
Expert Services
Licensing & Accreditation
Initial and ongoing state licensure, Joint Commission, CARF, COA, and NCQA accreditation preparation & readiness, including remediation services.
Process Improvement
Maximize revenue cycle & billing systems, decrease administrative costs, and institute lean behavioral processes to ensure fast, accurate, and efficient treatment and revenue.
Quality & Risk Management
Dedicated programs to continuously improve the performance of your treatment programs, while simulaneously mitigating exposure to risk liabilities.
Human Capital & Staffing
Using modern, lean human capital management, we can optimize your staffing to keep costs low and performance high, while providing a rewarding workplace for associates.
Succession Planning
Modern businesses know succession plan IS NOT pre-selection, but rather a robust system of identification of in-house skills and constant development of internal options for future advancement.
Policies & Procedures
You “can” buy P&P’s out-of-the-box, but not from us. We can develop your P&P’s with best practices and regulatory requirements in mind, but we only offer a fully customized experience so you succeed. You aren’t an out-of-the-box business, why would you run like one?
Patient Flow
The single hardest thing to scale in a healthcare or human service business is the flow of patients/customers. Our lean, procedural processes allow for scalability while proving to be the most cost-effective methods around.
Design & Marketing
The newest offering of our small firm, we have recognized the issues many small startup healthcare and human service businesses run into with their initial marketing and messaging. Our approach considers most startups do not have million-dollar budgets and we can help you bootstrap your marketing to early revenue success.
Treatment Expertise
Substance Use Disorder Treatment
Whether you provide detox, residential, or outpatient IOP and PHP , we have solutions to help you maintain compliance with licensing regulations and accrediting standards. Our staff are intimately familiar with SAMHSA, Joint Commission, and payer requirements surrounding these levels of care.
We can get you licensed and accredited, and help you implement processes, staffing models, and curriculum to get the best outcomes for your patients.
Primary & Specialty Care
In today’s healthcare payment environment, primary & specialty care has been especially impacted by leveled fee-for-service rates and slow-to-market value-based payment contracts. Add in more complicated coding and documentation requirements, and the need to decrease costs and streamline processes has become more pivotal than ever.
We understand the squeeze these complications create on your business and use a lean-informed method to decrease costs, time, and effort needed to maximize deliverables and reimbursement rates.
Behavioral & Mental Health
The need for effective mental and behavioral health treatment has been highlighted over recent years. Throughout the spectrum of levels of care, it is important to simplify the administrative side of this business in order to provide the highest quality care possible.
Our expertise in lean process improvement is tailor made for ensuring continuous quality improvement in all levels of behavioral and mental healthcare. We specialize in staffing management and behavioral process development to solve to most troublesome problems.
Social & Human Services
One of the things that have been shown to help in true outcomes measurements is assisting people with their “social determinants of health.” Social services and direct human services providers like food pantries, homeless shelters, domestic violence shelters, transitional living facilities, and social services organizations play a direct role in positively affecting the social determinants of health people experience day in and day out.
Although many are “non-profit” that does not mean the can run as “no profit,” meaning these organizations do need a positive margin in order to exist and help the people they help. Our expert associates use the most modern and effective efficiency and lean standards to help minimize the costs to run these organizations and actually create the operating margin necessary to fulfill their purpose.
